What data we collect
- Email, account details, and service identifiers for authentication and access.
- Technical data (such as IP, app version, network parameters) for diagnostics and security.
- Support request history to resolve incidents and improve support quality.
Payment credentials (card number and similar data) are processed by payment providers under their own policies.
Why we use data
Data is used to provide service access, ensure security, handle support requests, process payments, and meet legal obligations.
Legal basis
We process data to perform our contract with users, for legitimate interests in operating and securing the service, and where required by law or user consent.
Storage and security
Data is retained only as long as needed for service operation and legal obligations. We apply modern safeguards and secure development practices.
Third-party sharing
We do not sell personal data. Sharing is limited to vendors required to deliver the service (for example payment and technical providers) and cases required by law.
We do not keep logs of websites visited by users.
User rights
- Request information about your personal data.
- Correct or update inaccurate data.
- Request deletion where permitted by law.
- Withdraw consent where processing is based on consent.
Contacts
For privacy-related questions: Telegram, support@piarim.biz.